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Are you an excellent communicator with a passion for collections, culture and art? We look for dynamic and passionate people to be part of our Museums team.

The museums are funded by St Albans City and District Council. 

The museum team members are employed by the Council and all recruitment is handled by the Council’s HR department directly. Please visit their webpages for any current vacancies, which are also advertised via our social media channels and displayed here.

Explore more if you are interested in Volunteering or our Work Experience placement programme.

Visitor Services Assistants


Inclusive Salary Up To £20,718 - £22,374 per year pro rata

Closing date for applications

4th April, 2021

St Albans Museums are seeking two new Visitor Services Assistants. Both will be customer service roles, however one will be based at Verulamium Museum and the other in St Albans Museum & Gallery. You will be part of a dynamic team, working in the front-of-house, gallery and shop areas. You will assist in ensuring all visitors have an enjoyable, educational and safe visit to the museums.  

Applicants must be able to work these same days every week, including the weekend day.

The candidate must excel at engaging with people and have previous face-to-face customer service experience. Ideally candidates will have retail experience too. We’re looking for team players who can deliver excellent visitor experiences and the highest level of customer service. Previous experience of working within a culture and heritage environment is essential. You must be friendly, professional, able to thrive working directly with the public and willing to go the extra mile to make sure our customers have a fantastic visit.

St Albans Museums is open to all and as an organisation we are committed to encouraging equality, diversity and inclusion in our workplace. We particularly welcome applications from candidates that are under-represented in the museums and heritage sector, including black and minority ethnic candidates, candidates from diverse socio-economic backgrounds, and/or candidates with a disability.

We offer a competitive package which also includes up to 25.5 days annual leave, pension scheme, access to parking, training and development opportunities, leisure and travel discounts and several other benefits.

Please note that this post is subject to a Basic Disclosure Check.

For the full job description and to apply, please visit the St Albans Council's vacancies website here

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